Phoenix Hotel By Hhg, Hakuba ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

4690-2 Hokujo, Hakuba, Japan

“This hotel's location is perfect for accessing the ski slopes and enjoying the peaceful surroundings of the village.”view full review

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“A charming hotel with exceptional service and great location” view full review

Top location:Highly rated by recent guests(9.3)

Check-in/Check-out

from 16:00-23:59

until 10 am

Amenities

Private parking is possible at a location nearby for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Phoenix By Hhg provides visitors with a free full breakfast.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

English, Italian, Japanese

Number of rooms:12

Former name

phoenix hotel by hakuba hospitality group

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Single Room

Max:

1 person

17 m²

Heating

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Twin Room

Max:

2 persons

31 m²

Bed options:

1 Double bed

Heating

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Hakuba900 m

Airports

Matsumoto (MMJ) 72.5 km

Toyama (TOY) 130.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Rooms!

“Our room was clean and cozy, exceeding our expectations. The share-bathroom option turned out to be a non-issue, making our stay even more enjoyable.” view full review

Delicious Restaurant!

“The restaurant, Mimi, offered an excellent dining experience. The degustation menu was really good, and the Italian staff made it even better with their warmth.” view full review

Relaxing Onsen!

“The onsen and steam shower were a perfect way to unwind after a long day on the slopes. It provided a tranquil atmosphere that made our experience truly special.” view full review

Excellent Boot Room!

“The boot room was incredibly warm and perfectly designed for pre and post skiing, making it easy and comfortable to gear up for the day's adventures.” view full review

General

No smoking on site
Wi-Fi
Free parking
Off-site car park
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Locker room
Ski storage
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Canoeing
Ski school
Hiking
Cycling
Tennis court
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Housekeeping
Car hire
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

BBQ facilities
Leisure/ TV room
Sauna
Massage
Public Bath

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

4690-2 Hokujo, Hakuba, Japan

Map view

4690-2 Hokujo, Hakuba, Japan

City landmarks

Ski Area

Hakuba Happoone Winter Resort

1.7 km

4617－1 Hokujo

Hakuba Mini Train Park

1.1 km

5701-2 Hokujo

Hakuba Happo-One

1.7 km

Hokujo

Hakuba Ski Jumping Stadium

2.4 km

Hokujo 11420-1

Hakuba Iwatake Ski Field

2.0 km

Church

Wadano no Mori Church

960 m

Happo-one Nature Study Course

900 m

3476

Hakuba Olympic Museum

1.3 km

Bridge

Hakuba Ohashi Bridge

1.2 km

Tsugaike

820 m

2965

Hakuba Art Museum

1.5 km

Hokujo Happo Cultural Hall 2F

Hakuba Alpine Library

630 m

Corona Escape Terrace

640 m

5695 Hokujo

Happonoyu

730 m

Goryu

820 m

Happo-one Adam Gondola

940 m

4487-4 Happoguchi

Glad Quad

1.0 km

八方口-5480-1 Hokujo

Mimizuku Onsen

1.9 km

Happo One Sakka Ski Lift

1.0 km

Ski Area

Hakuba 47 Winter Sports Park

2.6 km

4683-2 Hokujō

Mominoki Pub

1.1 km

100 Gold Medals

1.2 km

Japan

Laforet Hakuba Museum of Art

1.5 km

Japan

Hakuba47 マウンテンスポーツパーク

2.5 km

2935

Hakuba Saegusa Art Museum

1.8 km

Japan

Shiroumamie Museum

1.8 km

Ski Area

Hakuba Iwatake Snow Field

2.6 km

Hokujo Iwatake Hakuba Iwatake Mountain Resort

Hakuba Mountain Harbor

2.7 km

〒399-9301

Ashiyu Kusushi Hot Spring

1.9 km

Japan

Iwatake

3.5 km

Nearby

Ski Area

Hakuba Happoone Winter Resort

510 m

5701-2 Hokujo

Hakuba Happo-One

500 m

4617－1 Hokujo

Hakuba Mini Train Park

230 m

Happo-one Nature Study Course

430 m

Bridge

Hakuba Ohashi Bridge

580 m

Tsugaike

160 m

Goryu

160 m

4487-4 Happoguchi

Glad Quad

440 m

Restaurants

Morino's Pizza

1.0 km

4692-3 Hokujo

Manyo

850 m

4688 Hokujo Happo Tokyu Hotel Wadanonomori

Hummingbird

800 m

4715-1 Hokujo Wadano

Antlers Restaurant

1.2 km

4608 Hokujo

The Pub Hakuba

980 m

4683-2 Wadano Hokujo

Shara Restaurant

1.2 km

4683-2 Hokujo Hakuba Mominoki Hotel

Mansaku

1.1 km

4683-2 Hokujo Mominoki Hotel

Unjaune

1.7 km

4629_1 Hokujo

Sun Terrace Panorama

1.0 km

4487-4 Hokujo Happo

Japanese Restaurant TERIYAKI

1.1 km

4677-2 Hokujo Eagle Lodge. 2F

Reviews and Ratings

Feedback from previous guests about their experience.

92%

liked the hotel and would stay again

9.2/10

Perfect

Rooms

9.0

Location

9.3

Service

9.0

Dining

9.0

Bobby

United Kingdom, May 2024

9.4/10

Staying in an upstairs tatami room at the hotel was great for easy access to various ski areas, always feeling warm and refreshed every day. The world's warmest laundry/drying room was perfect for ski clothing after a day in the snow. The friendly staff and shuttle service added to the exceptional experience.

Rooms

10.0

The upstairs tatami room was cozy and always left me feeling warm and refreshed. The laundry/drying room was a game-changer for drying ski clothing after a snowy adventure.

Service

9.0

From the friendly bar and restaurant staff to the helpful shuttle drivers, the service was top-notch and made my stay even more enjoyable.

Location

10.0

The location was perfect for skiing at Happo One ski resort and exploring the village. The convenience of the transfer service and spacious boot/ski storage rooms made getting to the ski areas a breeze.

Dining

9.0

After a day of skiing, dining was a delightful experience. The fresh and healthy options each morning were a great start to the day, overlooking the snowy fields.

Facilities

9.0

The hotel's facilities were excellent, especially the warm laundry/drying room for ski gear, adding extra convenience to the stay.

Gordon

United Kingdom, May 2024

8.8/10

Staying here was a treat. The rooms are clean, cozy, and refreshed daily, making it a perfect retreat after a day on the slopes. The service is top-notch with knowledgeable and dedicated staff, ensuring a fantastic experience. The location is ideal for skiing and exploring the village, providing easy access to ski areas, and the dining experience is delightful each morning. However, noise from the bar and reception area might be a minor downside.

Rooms

8.0

The rooms are very clean, cozy, and fresh, perfect for unwinding after a day in the snow.

Service

9.0

The staff is extremely friendly and helpful, going out of their way to ensure everyone has a great time. Plus, the food at Mimi's is exquisite.

Location

9.0

The hotel's location within Phoenix is excellent, offering easy access to the Happo One ski resort and the village's attractions.

Dining

9.0

The dining experience is outstanding, especially the morning meals that start the day on a high note.

Facilities

The facilities here are top-notch, providing everything you need for a comfortable stay.

Robert

United Kingdom, January 2024

8.8/10

The hotel is a gem nestled within Tatyama Chalet, offering cozy rooms that were perfect for our group of 5, each with its own lovely bathroom. I particularly appreciated the world's warmest laundry/drying room, ideal for drying ski clothing after a thrilling day in the snow. The service was outstanding, with staff members like Josh going above and beyond to ensure our stay was exceptional. The location provided easy access to the ski areas and nearby amenities, making it a top-notch choice for serious skiers and village explorers alike. Dining at Mimi's was a delight with gourmet dishes and friendly service. While the hotel's facilities were top-class, some maintenance could be improved for ultimate guest comfort.

Rooms

9.0

The rooms were lovely, cozy, and beautiful, perfect for our group of 5.

Service

9.0

The staff was truly dedicated to ensuring everyone had the best experience, with excellent local knowledge and a friendly attitude.

Location

9.0

The hotel's location within Tatyama Chalet was in a great position, with easy access to ski slopes, restaurants, and convenience stores nearby.

Dining

9.0

Dining at Mimi's was a delightful gourmet experience with top-class service.

Facilities

8.0

The facilities were top-class, offering everything we needed for a comfortable stay.

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